As a customer, I found the online interface conven...

As a customer, I found the online interface convenient for requesting a quote and arranging a pick-up. The process was relatively straightforward, and the customer service was responsive. However, the turnaround time for payment was longer than expected, and I would have appreciated more transparency in the refining process. The website's design was user-friendly, but I encountered some glitches when trying to track my shipment. Overall, the experience was average, and I received a fair value for my items. I hope the company can make improvements in streamlining their payment process and enhancing tracking features. 👍🏼