I recently engaged with the services from the comp...

I recently engaged with the services from the company and found the overall experience to be satisfactory. The website was easy to navigate and provided detailed information about their offerings. However, I encountered some delays in receiving responses to my inquiries, which affected the efficiency of the communication process. The quality of the research conducted was commendable, and the reports provided were insightful and well-presented. Although the customer service could benefit from improved responsiveness, the professionalism and expertise of the team were evident. Overall, my interaction with them was average, and I believe there is potential for enhanced customer engagement and timeliness in their communication process to further improve the client experience.