Kwee Siam Choo

Review of National Skin Centre Singapore

My son, while doing his national service, develope...

My son, while doing his national service, developed a serious skin condition which warranted 4 visits to the doctors over 2 months with different diagnosis ranging from fungal infection to viral infection to eczema. Instead of getting better, the rashes continued to grow in number and size, covering his entire torso, neck, limps and even the face. Finally, a dr at the poly clinic referred him to the NSC. Unfortunately, just because I m on SHN as I just arrived from Sydney, he was refused treatment when he went there. There was no compassion despite the fact that he needed immediate medical attention as directed by the dr at the poly clinic. His circumstances of being in the army means he has little freedom to take leave nor the flexibility in his schedule. He was practically shoved away by the staff. In the end, I told him to go to Mt Alvernia Hospital and despite their dermatologists being fully booked for the day, he was able to get medical attention immediately. I m shocked and disgusted by the NSC s blatant disregard for a sick person s need for medical attention. Is this how the medical profession should behave in the midst of a pandemic? Shame on you! Thank goodness not all healthcare services providers behave like you. I ve told my family and friends about our experience and rest assured they all share my shock and disgust. I would like this matter to be escalated. We are lucky that we could afford private healthcare. What about those people who are financially disadvantaged, where do you expect them to go to get proper treatment?

(Above message was sent to NSC via Messenger. It was read and ignored. Unbelievable! They don t even deserve one star.)