If you are from OUT OF STATE like PA and WV, stay ...

If you are from OUT OF STATE like PA and WV, stay away from this dealer. They don't know the laws of other states and their ignorance will cost you !

We wanted to buy from a local dealer but chose not to due to great prices on a new 2021 Ram. My husband went there and the sales guy was excellent! We made sure it was okay to be an out of state buyer and they assured us it was fine since they do it all the time. But that is as far as it goes.

The finance department and title clerk made an error. Due to their ignorance of WV laws, we were not able to get the trade in tax credit in our state costing us over 2 grand. You would assume they would know what they were doing since it is their line of work.

Mistakes are made all the time, we are human. So, we called the general manager and she was rude and told us it isn't their problem and we are on our own. The response left me beside myself because I am an insurance agent and I sell in the tri-state area and if we are going to sell in other states, we are required to be up on the laws for each state. So, if a dealer is going to sell to out of state buyers, they should not claim ignorance to other states especially the states that are within 20 minutes from their dealership.

We never received any communication after that and have been dismissed completely.

STAY AWAY!