Jordan Huegel

Review of Airquip Heating & Air Conditio...

My existing furnace was 21 years old and decided t...

My existing furnace was 21 years old and decided to have a problem and stop working one night when it was 9 degrees outside. I called Airquip s emergency line that my neighbor suggested to me. They were very responsive and talked me through what may be wrong and even offered to come and fix it that night if they could. I decided to have someone come the next day. They called me first thing in the morning and sent a gentleman named Bob out to see what was wrong. He talked me through everything that was wrong and explained it all in a way that was easy to understand. After weighing out all the options, I decided to replace my furnace completely. Bob made some calls and said they could install a furnace the next day for me. Bob was great! The owner Phil came over right before Bob left and walked me through my options and was very professional and helpful. He also identified a problem that I had with the main line of my furnace that heats the upstairs not being insulated correctly and said he could have someone from his team fix it. The next day, Sean and Mike came right on time and got to work right away. They talked me through everything they were doing and were the nicest guys! I felt very confident in their work and it was all done so well! They were also very neat and clean. They also did the insulation work to the area above my furnace and it turned out amazing! They even threw that work in for free for me. I can t thank the team at Airquip enough for everything they did to help me. I am a first time home owner and have only been in my house for about a month, so it helped to have a trustworthy and very accommodating company to work with. I had so many questions and they helped me with everything I needed. Thank you again!