James Cushing

Review of Sheraton Indianapolis City Cen...

We're currently staying here, and in brief I'll sa...

We're currently staying here, and in brief I'll say that we would not stay again, nor would I recommend it to anyone else.
The hotel did get a couple of things right, and they're important things. Unfortunately, the bad far outweigh the good.

The good:
The rooms are clean, warm, and the decor is beautiful.

The bad:
We've stayed at a lot of hotels, and this is certainly the scammiest of any we've ever been in.
1: parking. They charge $25 for 1 night in the garage. Compare that to the Embassy Suites nearby, which does not charge anything for guest parking. If you drive a vehicle like an suv, avoid this place. The ceiling is extremely low, and I was afraid the roof was going to scrape. The cost for parking is, again, ridiculous. You're already paying $200 for a night here.

2: beds are like sleeping on a rock. I couldn't get any sleep. What's more is that the walls are paper thin, so you can hear every sound in the hotel all night. We were treated to several hours of porn from a nearby room.

3: cable package is deplorable. I've gotten more stations at a $30 roadside motel. The channels you do have constantly cut out, or are fuzzy. We eventually just switched on Netflix on my laptop.

4: No complimentary breakfast? Seriously terrible. What hotel doesn't serve at least some kind of free breakfast? I'll use Embassy Suites as an example, again. They're comparable in price and location. They serve a full range of breakfast at no extra cost. This place wants an arm and a leg for everything. 2 cups of hot chocolate were $6 for what was just hot water and a packet of Swiss miss that you can buy a box of at Kroger for $2. A bottle of water that you can buy at a gas station for $1 will cost you $4 here.

5: Standard guest room is very small. I've gotten larger at $50 hotels all around the country.

In summary, if you want to spend $150-200 a night, any other downtown hotel is better. This place will overcharge you for everything, then stick you in a coffin for the night with a half functional TV, and keep you awake all night. Don't do it. Please, just don't do it.