My experience: I needed a part for my Xiaomi scoot...

My experience: I needed a part for my Xiaomi scooter and texted a pic of it over to these guys to see if they had it. Quick response, they don't carry Xiaomi; they don't have the part. To respond so quickly when you don't have something was surprising itself, but that was followed with a link to another business that carries the part along with a note, "We don't have it, but I found this for you." I got the message loud and clear: these guys are about customer service. They care. I won't hesitate to go to them first from now on.