Very bad experience

Very bad experience
They tell us that it will take a maximum week to do the simple repair (change SSD), 10 days go by without an answer.
After several calls from me they try to give me a higher price than originally budgeted.

When I authorize the repair, silence on your part until a month after I call again and they tell me that they have not yet been able to operate the tablet. After asking for a solution, they tell me it will take a couple more days and another week has passed and I remain unanswered.

When I call them again, they tell me they are missing pieces or any other excuse (we are talking about a simple SSD module).

I'm fed up now. They do not fulfill what they promise, they do not notify the client when there are delays and they do not give solutions, only excuses.