I recently had the opportunity to work with a prod...

I recently had the opportunity to work with a production company for an event, and I decided to give Rugged Productions a try. While the overall experience was average, there were a few areas for improvement. Firstly, their website, ruggedproductions.com, was informative and easy to navigate, providing a good overview of their services. However, I found their customer service to be lacking. Communication was sometimes slow, and it took longer than expected to get responses to my inquiries. Secondly, the quality of the production was decent, but not exceptional. It lacked the wow factor I was hoping for. Lastly, the team seemed knowledgeable and professional, but there was room for improvement in terms of attention to detail. Overall, my experience with Rugged Productions was average. They have potential, but I believe they could elevate their services to provide a truly outstanding experience.