Raymond Trentacost

Review of U.s. protective service

As a customer, I recently had an experience with a...

As a customer, I recently had an experience with a security company I found online. I must say that their service was average. The website was user-friendly and provided basic information about their services. However, navigating through the site to find detailed information about pricing and packages was a bit challenging. The response time for inquiries was not the quickest, but the customer support team was friendly and helpful once I got a hold of them. The security personnel assigned to my location were professional and courteous, but I did notice a few instances where their attention to detail was lacking. Overall, the company provided an average level of service that met my basic security needs, but there is definitely room for improvement in terms of website functionality and communication efficiency.