Have telephone repaired at Teleplan, and received ...

Have telephone repaired at Teleplan, and received a loan test. This went through Reviva. When my phone was repaired and the loan device had to be returned, 30 hours after I had already made an appointment via Teleplan, I received an email from Reviva at a quarter past eleven in the evening that the appointment that took place the following morning could not take place. Nicely on time. The following morning a new appointment was made by telephone for the following day. Unfortunately I was called 2 hours before the new appointment with: "Telephone location & status unknown". I would be called back, that didn't happen. Made a new appointment for the following week. After a very unclear and slow communication with both companies, it turned out that the courier would not reach the desired period in the distance, but that telephone status and location were correct (12-3 hours, courier was only able to arrive after 5 hours). The next day made a new appointment, and I finally succeeded.

Never again for me.