Alexia Williams

Review of Russels Heating and Cooling

From start to finish, I had a great experience. Th...

From start to finish, I had a great experience. This is my first time having to purchase an HVAC and it was made plain and simple. Neither person who came to my home made me feel like I was asking too many questions. Jake was able to give me a quote for repair of my old unit vs purchasing a new one. When Markece and Mike came to install, they were on time, professional yet personable and didn t make me feel as though I was in the way in my own home. They didn t even mind that my little dog was following them around trying to learn the trade. The entire process of getting a new until was an all day affair, but well worth it. The worry-free guarantee seems to be of great value and I m milking it for every penny! Thank you for your service, time and commitment to helping my family stay cool...and my little dog too!