My stepfather stayed from 9:00 a.m. until 9:00 p.m...

My stepfather stayed from 9:00 a.m. until 9:00 p.m. today. No emergency care because not enough places. Unable to walk, the ambulance had to take him home. Finally we have to order a taxi ourselves. In his state I find it unacceptable. No care and a wasted day waiting to be taken care of but without success. it tears my heart.