Alicia Torres

Review of Leaders in Banking Management ...

This morning, I went to this branch to retrieve so...

This morning, I went to this branch to retrieve some funds, but was unable to enter the front door to access the ATM machine. My frustration is that I never use other ATM machines due to the fees charged as well as PNC charges a fee for the use of other ATM's. Those dollars add up, so I refuse to use any other ATM's. I just spoke with a nice representative but he was unable to refund the fees, and suggested that I come into the branch and speak with the branch manager. He acknowledged that they are having some issues with there front door. All I want is form them to refund those fees., not matter how little. Overall, I enjoy PNC bank...