ABSOLUTELY RIDICULOUS CUSTOMER SERVICE!!!

ABSOLUTELY RIDICULOUS CUSTOMER SERVICE!!!
I tried calling the Brooklyn campus 5 times in regards to Admissions, female rep picks up the phone, before you say anything she transfers you to some Telemarketing service.
I call back again ask for supervisor, she transfers me to another dead number with "full voice-mailbox".
Is this is a joke?
Are you guys not tired of all class action suits?