Sign a bank at the fair on 09/29. On Friday 05/10 ...

Sign a bank at the fair on 09/29. On Friday 05/10 I agreed to look for it on Saturday 06/10 at 12:00 (time that supposedly opens the premises) and take the money other customer orders. It is 12.30 and it still has not arrived, a total lack of respect. I hope to be able to withdraw my bank at some time and never buy them again. Since they changed the staff the attention is getting worse.