Sergio Mantrose

Review of Walmart ISD, Bentonville, AR

Walmart only cares about money. No i'm not a disgr...

Walmart only cares about money. No i'm not a disgruntle employee, I'm just one sending a message out to let the public know how it really is at least at the Hammer Lane and Trinity Parkway Stockton California Walmart's.
HAMMER LANE, dims their lights at night, when the sun goes down forcing there employees and customers for that matter, to work and shop in inhumane conditions, the lights around the cases in the Jewelry department are brighter than anywhere in the entire store. I refuse to shop after dark it gives me a headache because of the lighting. I can understand that the company wants to save money on electricity, but why does the employee and customer have to suffer for the company trying to save a buck?
Also i'm glad that Walmart hires the handicap, and I have no problem with that. But don't you think that it is dangerous to put someone that is a quadriplegic in a wheelchair at the garden door with no one else to help him or her if he or she had to stop someone with the intent to cause harm or steal isn't it more a risk to have him or her there with no help then to stop that thief? Not smart whoever put them there.
Trinity Parkway cashiers have no floor mats to stand on, they're on there feet for long periods of time and what do they have them standing on?? nothing at all or dirty cardboard boxes. I'm sure no one at the home office is standing for 8 hours on cardboard boxes? or on the hard concrete. That is inhumane especially when they can not sit down at all for a minute when they are at the register. The management there treat customers with a smile, but to the employee my heart hurts for, I overheard a gentleman telling a upper manager that he was sick and hurting and needed to go home. What did the manager say you might ask? " Well I need you to go out and get carts and then come back a little later and we will see if you feel better" I guess that saying they have "Save money live better" should be changed to "work harder so Walmart can live better"
I came in shopping one day to the Trinity Parkway Walmart and I was at the register checking out, talking to the cashier who i might add was very pleasant and cheerful and i might add very efficient at her job, when all of a sudden one of the supervisors said (and i don't remember the cashiers name but we'll call her Nikki) "Nikki! cut your light of and go do those go-backs now!" hmmm I can only think he did that because maybe she seemed cheerful, I mean she had a line of people, and there were other workers just standing around, or there supervisors are just rude people. I thought it was just plain rude, and it looked as if it brought her moral down, with his approach, because she said "it's okay it's part of the job"

Hey Home Office, you need to send all of your management at that store to customer service training, so they can learn the proper way to speak with employees or how to handle certain situations
. These are just some of the issues these two particular stores have, and if you live in the area take a look for yourself and you will see that what I say in this review is true.