Frustrating beyond belief. I try to get outside su...

Frustrating beyond belief. I try to get outside surgery by 7.50 in preparation for doors to open at 8. Today the doors opened 5 mins early!!!!! Hooray!!... but when I walked in, there was already a queue of people waiting to be seen by receptionist. So what I have been doing is phoning whilst I m stood in the queue to see if I get served first or my call gets answered first. Today my call was actually answered before the first person in the queue had been served! ((so that is a plus point today) unfortunately, before my call was answered or the lady at the desk had started serving people, she said I can t do anything until 8am but I will warn you all there are only 2 appointments available this morning! How does that even happen???? Every time I try to book in advance I am told I need to phone on the day, so how is it possible when phone lines have not opened, no one is being served as it s not 8 o clock, is there no appointments left???? THIS IS WHAT IS FRUSTRATING.