The company's website is user-friendly and provide...

The company's website is user-friendly and provides a good overview of their services. The information about their products is detailed and helpful. I appreciate their focus on first response systems as it is an important aspect of emergency preparedness. It's clear that they have expertise in this field. However, I found their customer service to be just average. The response time to my queries was satisfactory, but the level of assistance provided lacked a personal touch. It felt like I was just another customer rather than someone valued. I was also somewhat disappointed with the limited options available for customization. Overall, while their products and services are satisfactory, there is room for improvement in the customer service aspect.