I recently used this company's services to conduct...

I recently used this company's services to conduct background checks for potential hires. The website was simple to navigate, with a clean design and user-friendly interface. However, I encountered a few glitches when inputting information, which was frustrating. The customer service team was slow to respond to my inquiries, and I felt slightly ignored. On the positive side, the reports provided were detailed and thorough, giving me confidence in the accuracy of the information. Overall, the experience was average. I wish the company could improve its customer support and streamline the process to make it more efficient. Hopefully, they will address these issues and enhance the overall user experience. 🤔