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Positives: Generally friendly, fairly well equip...

Positives: Generally friendly, fairly well equipped gym. Reasonable price. Negatives: Can be a bit crowded Often inappropriately excessively violent movies in cardio-cinema. This gym is not better business bureau accredited. I looked up ABC's Financial Services consumer report feedback and it was poor and 1 of 5 stars.... lowest mark possible... Inflexible management both at golds and abc. was disappointed how inflexible the billing company and the management was when I moved. They would not accept reasonable documents like job offers, job acceptance letters, start date letter, other business correspondence, business itinerary, etc etc meaningful documents, but would accept a meaningless document showing my regular monthly out of state utilities that would not show I moved and wouldn't budge on accepting the meaningful documents.... it's like they pick documents that take extra time to get to squeeze out extra months of billing... I really don't want to deal with people who engage in deceptive business practices.... I am very disappointed at the unwillingness of gold's management to fix or acknowledge this as broken and consider it deceptive and even criminal business practice. Very disappointed If someone in the business world was as confused as the gold's manager I spoke to they would be replaced. She heard the document asked for was meaningless. She heard that they would accept a meaningless document. It's nuts. She showed no willingness to even raise the problem in the policy to Gold's as problematic and that's sad. I also have lost money in the machines there which didn't return change and the front desk had no policy for what to do. I had that both with cash and credit cards. This gym is fairly friendly, but the way they handle moving is probably a form of consumer fraud I am dissapointed with the management there

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