R

Randall

4 years ago

My niece scheduled an appointment with her favorit...

My niece scheduled an appointment with her favorite stylist about 1 week in advance, and they tried to switch the person without telling us. We called on our appointment day, and were told we would have to wait 2 more weeks to get her hair done because they overbooked the stylist. So instead of correcting their error they wasted a week of our time, and tried to switch the stylist so they could still make money. I now have to rush around and find a new salon to get her hair done before the new years. never again, studio orlo! bad business practice!

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