Chris Gadek Review of The tidy giant
I recently had the opportunity to use a profession...
I recently had the opportunity to use a professional cleaning service from this company and I must say, my experience was average. The website was easy to navigate and provided all the necessary information about their services. The booking process was straightforward and their response time was fairly quick.
Although the cleaners arrived on time, I felt that the quality of the cleaning could have been better. Some areas were missed and there were a few smudges left on surfaces. Additionally, the service was not as thorough as I had expected.
However, the customer service was polite and responded promptly to my concerns. They were willing to address the issues and offered to send the cleaners back to rectify the missed spots. Although it was a bit inconvenient, I appreciated their willingness to make it right.
Overall, my experience with this cleaning service was average. While there is room for improvement in terms of the quality of the cleaning, their customer service was satisfactory. I would consider giving them another chance in the future, but only if I don't find a better option elsewhere.
Comments: