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Damie Akb

3 years ago

Their customer service leaves a lot to be desired ...

Their customer service leaves a lot to be desired and their customer relations officers, or who ever they direct to communicate with patients should be well informed. I know of cases where they give wrong information out to patients, cancel already scheduled appointments without prior notice or schedule impromptu appointments for the CVS procedure with as little as 2hours notice. This is really poor. They need to educate their staff and give them proper training.

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