steve troup

Review of Lexington Law Firm

I called Lex law because there are legitimate erro...

I called Lex law because there are legitimate errors on my credit report that need to be cleansed. After 3 weeks of monitoring my status which remains at 0% complete, I called to find a status where I waited on hold for 30 minutes. When they finally answered they told me they only address one item against 1 credit Bureau at a time every 4 months. They do NOT move to the next credit Bureau unless you formally request them to do so. This was never explained to me during my initial on-boarding in fact during that call it was mentioned that FULL resolution should be estimated within 8 weeks.

I'm very disappointed at this level of service, and I now plan to pursue an alternative. If you are looking for support, I suggest you seek another option outside of Lexington Law