Kute Kreator Review of Baltimore Glass Co
I called in advance to get a price quote for a sma...
I called in advance to get a price quote for a small project and a time frame. When I arrived at the store, both of the receptionist looked at me without acknowledging my presence. Once I explained who I was and that I called in advance, she called one of the workers to the front to see if he could do the project. After agreeing the project, the man returned back to his work. I then asked the receptionist to verify the time frame and she stated "the more questions I ask him, the angrier he gets". I was so shocked at the statement that was made to me, a potential customer, that I just walked out. This place has no idea of what true customer service is. I am not concerned that a worker gets angry because someone asks him questions about his job. I am more concerned about how customers are treated in this establishment, and I must say, it is not with RESPECT. The only reason this company received 1 star from me is because it was needed to post the review. I will also be filing a complaint with the Better Business Bureau.

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