Matthew Effler

Review of Troncalli Chrysler Jeep Dodge ...

sales guys were awesome, service manager in servic...

sales guys were awesome, service manager in service garage shouldn't be n customer service, at the very least should b flipping burgers at McDonald's,he has as much customer care as a clump of dirt.his young employee was mad at a customer that kept calling him every 15minutes and was rude to me and had attitude even when I confronted him about it. brings out manager who enterupts my phone conversation and starts giving me attitude then says let's start over my name is _____ and I'm the service manager and we went back n office where he began to imply I am a moron for not having my insurance card to get rental blahs blahs I said I wasnt told to bring anything but my recalled truck,with no communication from them, and they would give me a rental,I may be a moron,but I dont deserve to be treated like a piece of trash because of it, I will be seeking a formal complaint with corporate office and hopefully the nice young man outside will get his job