Rhonda GMiller

Review of GO Airport Shuttle & Executive...

FLL - MIA 10/12 - Rude Drunken Passenger was a pa...

FLL - MIA 10/12 - Rude Drunken Passenger was a passenger Saturday evening traveling from Fort Lauderdale to Miami International airport. When I was picked up from baggage claim there were already two female passengers sitting in the first row. When boarding I could hear one female passenger laughing and talking out loud. As the driver proceeds to pick up more passengers, the female sitting directly behind the driver is constantly talking loud using profanity along with the *N* word. This female passenger clearly appeared to be inebriated. She continues this behavior screaming & yelling even to the point of threatening the driver. I received a phone call and I could not hear the conversation due to the actions of this drunken passenger. I kindly asked the female to please lower her voice because I was on the phone and to cut out all of the profanity because it was disruptive very disrespectful. Of course, she did not like the comment and therefore, her disruptive behavior escalated. I can only speak for myself, but I was very uncomfortable and felt very unsafe with this persons actions and I could clearly see that the other 5 passengers were very uncomfortable as well. As a frequent traveler, I have never experienced such obnoxious behavior on a ride share. I don t understand why the driver did not consider all of the passengers safety and pull over the van and address the situation instead of allowing the disruption to continue. I absolutely consider the drunken passengers behavior especially sitting directly behind the driver not safe. I was appalled and extremely nervous and concerned for my welfare. I have never had such a bad ride share experience as a frequent traveler. Are the drivers allowed to pull over and call the police or some kind of security when passengers safety is concerned? Can they not basically put rudely disruptive passengers off the ride share? If not, what are the policies regarding this type of situation? NEVER AGAIN! No response from company