Sharon Jackson

Review of Poul's Landscaping, Inc.

Extremely disappointed! We paid over $15,000 for p...

Extremely disappointed! We paid over $15,000 for plants and top soil, only to have 90% of our plants die and our yard overrun with thistle weeds from the top soil that they used. When I confronted them about this issue, their response was that "sometimes there are thistle seeds present in the soil" but they have "no way of knowing it." A commercial landscape company doesn't know what type of soil that they use. After 3 years, we are still struggling to eliminate the thistles. We thought that after paying thousands of dollars, and hiring a professional company like Poul's, we would experience the highest level of customer service. Sadly, we did not. What was supposed to be beautiful landscaping to look at, has become nothing but a burden.

**Just a quick reply to Poul's response to my review:
1. When we sat down with a Poul's landscaping professional to design our landscaping, they asked us what kind of animals do we have in our backyard. Rodents were included in our answers, yet they recommended Junipers, which they stated in their response are susceptible to mice. They all died.
2. Yes we do have a small natural area behind our house. We lived here 7 yrs before hiring Poul's and never had any problems with thistle weeds. In addition, none of our neighbors, who also live off of the natural area, have any thistle weed problems.

We are now getting better customer service and performance from our new landscaping company.