Michael Meaney

Review of City Lit

My only experience of CityLit has been during the ...

My only experience of CityLit has been during the pandemic while people have been working remotely, and it's been an absolute shambles.

My tutor has been incapable of teaching students remotely, trying to employ learning aids you would find in a classroom but which add nothing but confusion over Zoom.
This has been compounded by the tutor seemlingly refusing to use the classroom tools which were made available (Google classrooms).
In one lesson they tried to set homework and then told us to skip it as they couldn't figure out how to upload it to our Classroom.
From the first lesson I sent constant feedback to the langauges department. Responses take a massively long time, and everything is blamed on COVID.
For my course several of the students compalined and while acknowledging that the learning experience was not following the guidance given to tutors, the only outcome was that they asked the tutor if they needed help and they said they were fine and disagreed there was a problem. It was our word against theirs and nothing else they could do.
For the last month of the course I stopped receiving the Zoom session details with no warning.

In the end I gave up, and I wouldn't waste my money with them again. I would recommend anyone thinking of sining up to a course at CityLit not to bother, especially if your course is to be delivered remotely. I'm sure there are capable tutors, but if you're stuck with one who is technologically illiterate then your money is gone.
CityLit are quite happy to take your money, but when there are problems they are slow to respond, have no solutions to offer, and they wash their hands of you.