Beth Hart

Review of Russels Heating and Cooling

Grant initially came out to fix our bathtub faucet...

Grant initially came out to fix our bathtub faucet. He was so helpful that my husband asked him if Russell s did bathtub enclosures and toilet replacement. Grant gave us a thorough explanation of what he could do for us. He was extremely knowledgeable in all aspects of the replacements and answered all our questions. His professionalism, honesty, and technical expertise was very impressive. My husband and I didn t even have to talk about our decision. We knew we wanted to proceed with him right away. There was no pressure, just a great feeling from the way he represented the company. The price was great too!! From the moment the project began, we knew we made the right decision. Grant and David kept us updated on their progress, discussed any issues with us, and were very organized and professional. They were conscientious about cleaning as they went and respecting our property. Can t say enough good things about these two men. Will definitely use Russell s again for our plumbing needs. Did not even think to call Russell s for our bathroom remodeling!!