I have been a customer of MEDC for many years and ...

I have been a customer of MEDC for many years and overall, my experience has been average. The electricity services provided by the company are reliable and I rarely face any outages. However, there is room for improvement in terms of customer service and responsiveness. Sometimes, it takes a while to get a response to my queries or complaints. The website is user-friendly and provides all the necessary information, but I would appreciate if they could enhance the online payment options. Overall, MEDC is a decent electricity distribution company.