I recently organized an event through the services...

I recently organized an event through the services of a popular event planning company. The experience overall was quite average. The website provided sufficient information and was easy to navigate, making the initial booking process smooth. However, there were some issues throughout the event planning process. Communication with the company was somewhat lacking, as they took longer than expected to respond to my queries. Additionally, while they did deliver on the basics, I found their creativity and unique ideas to be somewhat lacking. The company's execution of the event was decent, with the staff being prompt and professional. However, some key details were missed, which affected the overall experience. While the event did not go terribly wrong, I believe there is room for improvement in terms of customer service and attention to detail.