Sara Traube

Review of Veterinary Specialty Services

My dog is in dire need of cruciate ligament repair...

My dog is in dire need of cruciate ligament repair. It is an emergency as he weighs 120 pounds and is completely immobile since his other rear leg cannot support his weight. My regular vet does not have a surgeon on staff and neither does my usual emergency hospital. My vet referred me here but when I called to verify that my vet had made initial contact to get things moving, I was put on hold for 10 minutes, treated very rudely by a staff member and then hung up on. I have since decided to take my beloved pet elsewhere. If they treat humans this way I cannot even imagine how they treat poor defenseless animals!