Sandra Hoffman

Review of Eastland Suites Hotel & Confer...

Party place for the local low-lifes. Getting out...

Party place for the local low-lifes. Getting out of my car at 6pm, a beer can came flying over the building and rolled across the parking lot. Inside the rooms were clean but very small and the beds even smaller. By 9pm the parties were in full swing, inside and outside of the building. It took 3 calls to the front desk before anyone picked up and I was told "they did not want to inconvenience me by moving me to a new room". I packed my things and went to the front desk to check-out and found another family there complaining about the parties too and that their teen-age children were exposed to "inappropriate behaviors". We were given new rooms on the other side of the complex, but not after the desk clerk thought about charging us for the upgrade. These rooms were nice and quiet. I will not stay here again. I travel alone on business and need to feel safe, and with that type of activity and the number of unrelated 'parties' breaking out across the building, I did not feel personally safe and was concerned about the security of my vehicle. I gave 1 star because I could not give less.

I appreciate the management reaching out to me to extend their apologies and to assure me that the experience I had was an exception.