I had a mixed experience with Quantum Mechanic, In...

I had a mixed experience with Quantum Mechanic, Inc. The website qmco.com was easy to navigate, but I encountered some issues with their customer service. The support team took a long time to respond to my queries, and I felt like they were not very helpful in resolving my issue. However, once my problem was escalated, the higher-level support was able to resolve it satisfactorily. Overall, it was an okay experience.