I recently worked with a professional services fir...

I recently worked with a professional services firm that proved to be quite average. While their website provided a good overview of their services, I found the actual customer experience to be lacking. The communication from their team was not as responsive as I would have liked, and there were some delays in getting important information. Additionally, the level of expertise in certain areas seemed to vary among their staff members. Despite these drawbacks, I did appreciate their efforts to address my concerns and their willingness to make things right. Overall, my experience was satisfactory but did not stand out as exceptional.