I recently used their services to ship some items,...

I recently used their services to ship some items, and overall, it was an average experience. The website was easy to navigate and had all the information I needed. However, the customer service could be more responsive, as I had to wait longer than expected for a response to my inquiry. The shipping process was efficient, but there was a slight delay in delivery. I appreciate their efforts, but there is room for improvement in communication and timeliness. 😐