I truly don t even want to give them one star. We ...

I truly don t even want to give them one star. We were supposed to go there for a tour for my friends stagette. They had confirmed our reservation twice and taken our credit card number to hold the reservation. They said as long as we didn t wear any paraphernalia we were allowed to come for the tour. Which we weren t wearing any at all. Thanks to our well organized driver he called ahead to give them the heads up that we were on our way. That s when he was given attitude and told that they have no record of our reservation. We gave them a call to ask what was going on and they had nothing to say other then they weren t going to take us in and they were happy that the driver called ahead of time or it would have been really awkward if we had shown up and they had to turn us around at that point in time. How unprofessional. Bottom line I understand if you have a policy but the fact that we confirmed the reservation at 2 different times and they took our credit card number to hold the reservation and then WAIT until we show up to turn us away is just rude and inconsiderate.
On the bright side.... we went to Hatch winery. Every wine we tried was great and the customer service was amazing! We also dropped about $700 there. We will be boycotting all Quailsgate wine and our driver will be spreading the word around as well