Craig Roylance

Review of Lubbock Mental Health/Mental R...

I recently visited a facility that provides mental...

I recently visited a facility that provides mental health and mental retardation services. While the staff were friendly and seemed genuinely caring, I found the organization of the center to be slightly chaotic. The waiting area was crowded, and there seemed to be a lack of private spaces for discussions with care providers. Additionally, the scheduling process could be improved as I experienced some delays and confusion with my appointment time. On a positive note, the center appeared to offer a range of services to support individuals in need, which is commendable. However, the overall experience left me feeling that there is room for improvement in terms of efficiency and client comfort.