I have to say this was one of my favorite places t...

I have to say this was one of my favorite places to visit up until my experience 2 weeks ago. I attempted to contact management before this review went public but clearly the customer experience is no longer a concern for them. My family and I stopped in for lunch and was seated right away. We waited for 10 minutes until I went to the bar to try and order drinks. At that time our waitress, who I will not name in case she was having a bad day, said I will be right with you. 5 minutes later she approached our table and said, "I have other tables to help too, what would you like." We ordered and after our food was delivered she stated, "see how far some patience can go, the food comes out quick." As a business director, if one of my employees treated a customer like that, I would not have a team. Again, I get it if people have bad days but a simple apology for a delay would have gone a long way. For the sake of the business, I hope the customer service picks up in all categories as there are now better places to get a Guinness that me and my family will be visiting in the future.