Ken Barr

Review of Shangri-La Hotels and Resorts,...

Everything was extraordinary. From check in with ...

Everything was extraordinary. From check in with friends where we realized that our assistant did not book the reservation. Hotel was nearly full, but the agent worked diligently to get us a room and made us comfortable after the overnight flight from India.
Service was also the best I have had in a hotel in years. From breakfast, tea, and happy hour to room service, restaurants, everything was spot on and wonderful.