Not very good management. A lot of the time they d...

Not very good management. A lot of the time they don't have someone to cover a shift if a worker gets sick or otherwise can't come. The office is not well managed, often having wrong information on the roster for both the client and worker. For example, wrongly assigned worker, colliding times, wrong times. These have happened at least 10 times in the last 6 months.

At least the workers they employ are mostly good. Some of the co-ordinators are good too. I hope they can improve their management of services.