Wow - what an amazing experience we just had stayi...

Wow - what an amazing experience we just had staying at the Ritz Carlton at Santa Barbara recently.

I stayed there with my wife and 2 young daughters as I was speaking at a conference that was being hosted there.

And, our entire (amazing) experience can be summed up in this story:

On one of the days, my wife wanted to take my 2 young daughters into town to watch the latest Disney movie at the cinemas.

She went to the foyer and called an Uber (mentioning that she had 2 small kids).

About 20 minutes later, my wife was getting worried because the Uber driver hadn't arrived or updated the app.

So she checked in with them and the Uber driver had decided to cancel because he wasn't able to take the kids.

By that time, it was too late to organise any other sort of transportation.

So, she told the kids who were a little upset that they weren't able to go and they ended up going back to the room.

About 30 minutes later, we got a phone call in the room from Hotel Reception saying that they had noticed that the kids were upset about not being able to go and see the movie in town, so they had organised for a Disney Movie to be shown in the hotels (FULL SIZE) private cinema later on that evening JUST for my 2 daughters to cheer them up

Unfortunately, we already had dinner plans that evening - so the reception lady then offered to play it the next morning for them.

So, in the morning - they both proudly went down to the cinema and had unlimited (naughty, but yummy) snacks completely organized by the hotel and watched their favorite Disney movie!

Now, that's 5 class service - highly recommended and a GREAT family hotel!

We hope to be back again.