The experience in the Palmetto Room is horrible. T...

The experience in the Palmetto Room is horrible. The service is slow and uncaring.
The food is less than cafeteria quality. They would be better served frozen dinners. You order a steak rare and it comes out well done. Food is cold and tasteless. It s a shame that they don t care enough to see that their residents are better served. One star is generous.

Thank you for your offer to come and dine. I have eaten at your restaurant approximately 15 times and the food is consistently at the level of quality mentioned above. I did have a salad once that was tasty. Other than that pretty much over cooked proteins, tasteless sides.
I ordered the short ribs which are one of my favorites, the meat I was served, I could not identify.
I am sure I will not be dining in your restaurant in the future. I will be taking my relatives out to eat in the future.