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I hate writing bad reviews, and it is rare that I ...

I hate writing bad reviews, and it is rare that I do, but in this case, I must, as a warning to all of you who love your fur babies. If I could give this place 0 stars I would. My experience here could not have been worse. My sweet Cavalier baby Zoe who was 2.5 years old became sick out of nowhere. She had an upset stomach, was very lethargic, threw up a little, and I took her to our vet right away. The morning after taking her to our vet, I noticed she was not better after receiving IV fluid, anti nausea, and vitamins. Usually that made her better, but this time it was different. The morning after our vet visit, she was so dehydrated and when she went to drink water I noticed her tongue was PURPLE. My vet said bring her asap and we ran. 5 hours later, they suggested we take her to Verg for overnight care. While they took her right away, we were left there waiting for hours until the dr finally called. He told me a list of what could be wrong with her.. he spoke so fast, and listed basically any scenario under the moon to cover them. He said she is very sick, we don t know the cause yet, she could need medication depending on the issue, there s a chance it could be grave, but we will have to run tests to know more but need to keep her 3-5 nights, maybe more, maybe less, but I m going to write up an invoice SOO I paid over $5000 and they told me it could be even more, depending on if they need to do more tests or keep her longer, but I would have paid anything, had they saved my baby. They let us see her before we left but said we shouldn t stay with her too long because it was imperative she get her treatments. So we gave her hugs and kisses and said we would see her in a few days and that she will be better. The next morning, 9:30am, I get a call from a new dr, telling me I m so sorry, we have bad news about Zoe, she likely had a stroke due to her liver failure, and she stopped breathing, her heart stopped, and we have been doing CPR but she isn t coming back, and even if she did, she will have brain damage and need to be on a ventilator. We need your permission in order for us to stop CPR . NEVER did I expect to hear my 2.5 year old dog was dying! Just 4 days prior she was still so active and playful. It made no sense and I did not think in a million years that I was going to lose my baby. Through my tears and panic, and being woken up to this nightmare, I said I don t understand. I don t get it. What was wrong? What happened? This can t be! Please save her please do everything you can. I won t give you my permission to stop CPR she s a baby this isn t happening! They called me less than 10 minutes later, saying they were trying CPR and she wasn t coming back, but they need my permission to stop. The dr s voice was so monotone, he seemed like it was nothing, not like someone who was truly sorry and sympathetic and did everything they could. All he could tell me as far as the cause, was that she had liver failure, and had a stroke that ended up causing her heart to stop and her breathing to stop. That s about as much as an explanation as I got. On top of it, while they refunded me for some of the amount since they obviously had her there for less than 24 hours, they still charged me so much, even $300 for CPR when they did not even save her life, and almost another $100 on top of it for her body, which we did not have cremated. At the very least, they could have sent a kind letter with their apologies. Instead, I m left with a broken heart and a $3000 hospital bill for an awful place that cares more about money than they do your pet. It was chaotic there like a zoo, and I doubt they were treating my baby all night. Maybe if they had done their job, I wouldn t be writing this. Do yourself a favor, go somewhere else.

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