So, placed an order, paid over the phone. Waited ...

So, placed an order, paid over the phone. Waited almost an hour to get two pizzas. Delivery driver rang my doorbell and pounded on my door like I was ignoring him when I was merely in the other room.
Then insists that I needed to pay even though I provided my payment over the phone. Seriously? How can a business like this even operate if they can't even match up paid orders with what they deliver?
Thought I'd give them another chance after the last poorly handled order I had a few months ago, and it's obvious that it's really hit or miss with this place. Dine at your own risk!