S

Shawn Edmondson

4 years ago

To say this place was a dump would be an understat...

To say this place was a dump would be an understatement. The only reason why I would give this place one star would be because my 3 yr old son had fun at the water park. First, it was the longest check in process ever. Our first room was a complete dump. Decor from the 80 s with flies flying around the bedroom. We requested a room change with no apology from the front desk. We were told we would be much happier with our next room. This room (#3634) was a downgrade from our first room. Holes in the bedroom door, bathroom vanity was falling apart and love stains on the couch next to the bed. Music from a wedding celebration taking place was so loud it was vibrating our room until 10pm making it tough for us to fall asleep. Also, there were people running up and down the hallway yelling until around midnight. Paper thin walls made every noise loud and clear. The mattress was the worst mattress we ve ever laid our bodies on. Stains on the sheets. It was a complete nightmare. We will never stay here again or recommend this place to anyone. I have plenty of pictures and a video of the room to share with anyone who would like to see.

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