Ashley Carver Review of Pixie and Bills
Hostess [who I believe might have been one of the ...
Hostess [who I believe might have been one of the owners] was incredibly nice and cheerful. However, we sat down and ordered our drinks. Me water, him a beer. Waiter brought the drinks and spilled the beer all over the table, on me, in my lap and all down the left side of my body. Apologetic for sure and I shrugged it off... mistakes happen, no big deal ... could've been worse [like red wine]. We move tables, order dinner ... the norm.
As we wait I have a clear view of the kitchen and can see the staff preparing the carts with food. One waitress used her HANDS to put pies on a plate and moments later a waiter was putting whipped cream on the desserts and it appeared that he was "cleaning off" the small bowl, then after he got whatever he got off the bowl... put that finger in his MOUTH! Delightful.
Moving forward .... They forget his salad and bring the plates in a reasonable manner. Food is pretty good to say the least. So our check comes and NO addition discount or a "hey I took XYZ off your ticket since i spilled a full glass of beer all over you". So we paid and left. Really disappointed on how easy going I was about the spill and I wasnt compensated for the mistake. If I had blown up and made a scene this wouldhave been handled differently, for sure.
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