I recently used the services of Urban Productions/...

I recently used the services of Urban Productions/Casting and found the experience to be average. The website was easy to navigate and had a good range of casting opportunities. However, the communication from the team was sometimes lacking, and it took longer than expected to receive responses to my inquiries. While the overall process was smooth, I felt that there was room for improvement in terms of customer service and timeliness. The casting opportunities provided were varied and interesting, but I would have appreciated more personalized guidance and support throughout the process. Overall, my experience with the company was satisfactory, but there were areas that could be enhanced for a better customer experience.